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Digital Television FAQs

DTV- What Every Consumer with Hearing Loss Should Know



02.05.2009 - UPDATE: DTV Transition Date delayed to June 12, 2009

Congress set February 17, 2009 as the deadline for the digital transition. After that date, most TV broadcasting will be digital, which will bring many benefits that will transform your television viewing experience. Images and sound are captured using digital technology, delivering a movie-quality experience, multicasting and interactive capabilities. That means better quality, more choices, and more control over your television.  However, consumers with hearing loss have been concerned about the closed captions: the quality of captions, and if they will be present during this transition and importantly what information they need to know to quickly help them for the transition to DTV.

The Hearing Loss Association understands that this transition will be here sooner than we think.  Now is the time for us all to get up to speed on DTV: what is it; what does it mean to me; what do I need to do?  That’s why we have put together this booklet to inform consumers with hearing loss about the transition to DTV.  We at the Hearing Loss Association of America encourage everyone to educate themselves on this important issue.

Viewers who currently get their signals “over the air,” using a rooftop antenna or rabbit ears, will have to make some adjustments. Either they will have to buy digital television sets, or they will have to obtain digital to analog converter boxes to change the digital signals to analog in order to maintain the continuity of the broadcast signal during and after the transition.

Beginning in 2008, U.S. households may be able to obtain up to two coupons worth $40 each toward the purchase of converter boxes. This program will be operated by the National Telecommunications and Information Administration (NTIA), a part of the U.S. Department of Commerce.

We hope that this booklet will give you a better understanding of DTV and the impact that it will have on you as a consumer with hearing loss.  While information is beginning to become available to the public we encourage people with hearing loss to visit the Hearing Loss Association of America’s web page for updated information about this transition at www.hearingloss.org or the Federal Communications Commission website at
www.FCC.gov.

What is DTV?

What is DTV programming?

Why are we switching to DTV now?

What is the difference between HDTV, EDTV and SDTV?

How much will a DTV cost and what kind of screen choices are available?

What do I need to do to be ready for the DTV transition?

What about my Analog TV? Will it still work?

If I already have an antenna, do I need a new one to view the digital signals?

How do I receive digital broadcasts if I subscribe to cable or satellite?

If I buy a DTV will my VCR, DVD player, Camcorder, video games or other equipment still work?

How do I receive digital broadcasts if I don't subscribe to cable or satellite?

How do I know whether I own a DTV?

How will Closed Captions (CC) wbe impacted by the transition of DTV?

If I buy a Digital-to-Analog Converter Box how will the Closed Captions Work?

I am having problems accessing the closed captions through the digital-to-analog converter box, what do I do?

Closed Captions do not appear to work on my television, what do I do?

What is the coupon program I keep hearing about?

How do I receive a coupon to buy a converter box?

How can I find additional information about the transition to DTV?

What is DTV?
Digital Television (DTV) is a new type of broadcasting technology that will transform television. Because DTV is delivered digitally, the television signal is virtually free of interference. And because DTV is more efficient than analog, broadcasters are able to offer television with improved quality pictures and surround sound.  DTV will soon replace today’s analog television broadcasting system.

What is DTV programming?
Digital television offers many advantages over analog television for viewing broadcast signals. DTV is more versatile and efficient than analog television and allows stations to broadcast more programming using fewer spectrums. In the same bandwidth that a broadcaster currently provides one analog channel, a broadcaster may provide a super sharp “high definition” (HD) program or multiple “standard definition” DTV programs simultaneously.  Providing several program streams in one broadcast signal is called “multicasting.” A broadcaster also can use its DTV signal to provide video and data services that are not possible with analog technology. Television stations serving every market in the United States are currently delivering digital television programming.   DTV is virtually free of interference.

Why are we switching to DTV now?
In the 1990s, Congress determined that broadcast stations must transition from analog television broadcasting to digital television broadcasting. Converting to DTV will free up parts (“bands”) of the scarce and valuable broadcast spectrum, allowing these bands to be used for public safety and emergency services, such as police, fire and medical services, and new wireless services, such as wireless broadband. Because public safety and emergency services have become even more important today, Congress established a “hard” DTV transition deadline that requires all full-power television stations to cease analog broadcasts after February 17, 2009. (The deadline for low power television and translator stations will be established at a future date.) Until then, most television stations will continue broadcasting on both their digital and analog channels. Already today, more than 1,600 television stations throughout the United States are broadcasting digital programs.

What is the difference between HDTV, EDTV, and SDTV?
High Definition TV (HDTV)
HDTV in widescreen provides the highest resolution and picture quality of all DTV formats. A current analog TV picture is made up of 480 horizontal lines. An HDTV picture can have up to 1080 lines, allowing for sharp picture detail. The most common formats are 720p (“p” stands for progressive scan) and 1080i (“i” stands for interlaced) with either 720 progressively (non -interlaced) scanned lines or 1080 interlaced lines.  Combined with digitally-enhanced sound technology, HDTV achieves a new benchmark for sound and picture quality in television.

Standard Definition TV (SDTV)
SDTV is the baseline display and resolution for both analog and digital. Transmission of SDTV is usually in the traditional 4x3 aspect ratio, but may be wide-screen 16x9 format. SDTV and analog TV can deliver up to 480 interlaced (480i)

Enhanced Definition TV (EDTV)
EDTV is a step up from analog TV and SDTV.  Also called 480 progressive (480p), EDTV is widescreen 16x9 or traditional 4x3 format and provides better picture quality than SDTV, but not as good as HDTV. Traditional DVDs are encoded as 480p (although newer HD-DVD and Blu-ray players allow viewing of HDTV discs).

How much will a DTV cost and what kind of screen choices are available?
Prices vary depending on the many features and options available to consumers, including format, display technology, and screen size. Display technology choices include cathode ray tube screens, rear projection TVs, front projection TVs, and flat panel TVs. Flat panel TVs, often the most expensive, can use either a liquid crystal display (LCD) or plasma screen technology. Screen size is measured diagonally across the screen, and the larger the screen, generally the more expensive the TV. As with any new consumer electronics technology, DTV sets have become less expensive since their introduction. As with analog televisions, DTV set sizes range from very small to quite large. All TV sizes are measured diagonally across the screen. So, most DTV sets, which have an aspect ratio of 16x9, are wider, but shorter, than analog TV sets of the same diagonal screen size. 

DTV sets have wider, more rectangular screens.  You’ll have a number of different screen choices when you look at DTVs. Some of the most common are:

Flat Panel TVs - Flat Panel TVs are very thin and relatively light weight and are sometimes hung on the wall. Current flat panels use either LCD or plasma screen technology. Flat panel LCDs are very thin and produce extremely clear pictures. Plasma screen TVs produce images by lighting small pockets of colored gas. This technology allows the TV to create a bright, clear picture in large screen sizes while remaining only a few inches thick.

Rear Projection TVs - Rear projection TVs can be much larger than standard CRTs. They create the image on a small display, but then enlarge it onto the back of the screen. Older model rear projection TVs using small CRTs to create the image were dim and hard to see from extreme angles, but new digital projection technologies like Liquid Crystal Display (LCD), Digital Light Processing (DLP), and Liquid Crystal on Silicon (LCoS) create brilliant, wide-angle pictures on ever-larger screens.

Cathode Ray Tube (CRT) screens - These are traditional color television screens updated for digital. Their resolution and color capabilities vary from model to model. These screens have a very bright picture, but are limited in size, and the larger units are typically quite heavy.

Front Projectors - Projectors are TVs that create an image by projecting it onto a wall or standalone screen (much like a movie theater). Projectors use the same digital projection technologies as rear projection TVs but, because the screen is separate, the image can be the size of an entire wall. Projectors are not as bright and often require the room to be dark in order to clearly see the image.

What do I need to do to be ready for the DTV transition?
What you need to do depends on the source of your television programming, whether you receive programming over-the-air or from a paid provider such as a cable or satellite TV company.

What about my Analog TV? Will it still work?
After February 17, 2009, you will be able to receive and view over-the-air digital programming with an analog TV only by purchasing a digital-to-analog set-top converter box. Between January 1, 2008, and March 31, 2009, all U.S. households will be able to request up to two coupons, worth $40 each, to be used toward the future purchase of eligible digital-to-analog converter boxes. Eligible converter boxes are for the conversion of over-the-air digital television signals, and therefore are not intended for analog TVs connected to a paid provider such as cable or satellite TV service.

If I already have an antenna, do I need a new one to view the digital signals?
A special antenna generally is not needed to receive digital signals. You may have antenna issues, however, if your current antenna does not receive UHF signals (channels 14 and above) well, because most DTV stations are on UHF channels. In such a case, you may need a new antenna or to add a UHF section to your existing antenna system. This equipment should be available at most bricks-and-mortar and Internet consumer electronics retailers.

How do I receive digital broadcasts if I subscribe to cable or satellite?
If you receive cable or satellite television service, contact your cable or satellite provider about any additional components, such as a digital set-top box, that you may need to watch digital broadcast programming.

If I buy a DTV, will my VCR, DVD player, camcorder, video games, or other equipment still work?
VCRs, DVD players, camcorders and video games will continue to work, even if they are only analog-capable. Such equipment, however, may not provide digital-quality picture and sound. Manufacturers are producing a number of different connectors to hook equipment together and improve picture and sound quality. Check with your equipment retailer to determine the types of connectors that will work with your equipment.

How do I receive digital broadcasts if I don’t subscribe to cable or satellite?
If you receive only free over-the-air television programming, the type of TV you own, either a digital TV or an analog TV, is very important. Consumers who receive only free over-the-air television may view digital programming through a TV set with a built-in digital tuner (integrated DTV) or a digital-ready monitor with a separate digital tuner set-top box. (Both of these digital television types are referred to as a DTV). The only additional equipment required to view over-the-air digital programming with a DTV is a regular antenna, either on your roof or a smaller version on your TV such as “rabbit ears.”
If you have an analog television, you will have to purchase a digital-to-analog set-top converter box to attach to your TV set to be able to view over-the-air digital programming.

How Do I Know Whether I Own a DTV?
As of March 1, 2007, all television receivers shipped in interstate commerce or imported into the United States must contain a digital tuner. In addition, effective May 25, 2007, the Federal Communications Commission required sellers of television receiving equipment that does not include a digital tuner to disclose at the point-of-sale that such devices include only an analog tuner, and therefore will require a digital-to-analog converter box to receive over-the-air broadcast television after the transition date. Retailers must inform consumers by prominently displaying the following text if they are selling TV equipment with only an analog tuner:

This television receiver has only an analog broadcast tuner and will require a converter box after February 17, 2009, to receive over-the-air broadcasts with an antenna because of the Nation’s transition to digital broadcasting. Analog-only TVs should continue to work as before with cable and satellite TV services, gaming consoles, VCRs, DVD players, and similar products. For more information, call the Federal Communications Commission at 1-888-225-5322 (TTY: 1-888-835-5322) or visit the Commission’s digital television website at: www.dtv.gov.

Therefore, after May 25, 2007, all television equipment being sold should contain a digital tuner, or should be identified at the point-of-sale as not having one. Be sure to look for this label if you are purchasing a new TV.

As for how to determine whether your television equipment purchased prior to May 25, 2007 is a DTV, many DTVs and digital television equipment will have labels or markings on them, or statements in the informational materials that came with them, to indicate that they contain digital tuners. These labels or markings may contain the words “Integrated Digital Tuner” or “Digital Tuner Built-In.” “Receiver” may be substituted for “Tuner,” and “DTV,” “ATSC,” or “HDTV” (high definition television) may be substituted for “Digital.” If your television equipment contains any of these labels or markings, you should be able to view digital over-the-air programming without the need for a digital-to-analog converter box. (Remember, you do not need an HDTV to view free over-the-air digital programming. As long as your television equipment contains a digital tuner, you can view over-the-air digital. An HDTV is only necessary if you want to view digital programming in “high definition.”)

You should also check the manual or any other materials that came with your television equipment in order to determine whether it contains a digital tuner.

If your television set is labeled as a “Digital Monitor” or “HDTV Monitor,” or as “Digital Ready” or “HDTV Ready,” this does not mean it actually contains a digital tuner. Thus, you still will likely need a separate set-top box which contains a tuner in order to view programs in the new digital TV transmission standard (which includes HDTV formats) on such a set.

Over-the-air digital set-top boxes can be purchased at retail stores. Cable and satellite TV providers also sell or lease digital set-top boxes for their specific services. (Note: the digital set-top box described here is not the same as the NTIA program digital-to-analog converter box, described below, used to convert free over-the-air digital broadcasts for viewing on an analog TV set.)

If your television set is labeled as “analog” or “NTSC,” but is NOT labeled as containing a digital tuner, it contains an analog tuner only.

If you cannot determine readily whether your television set or other television equipment contains a digital tuner, you are advised to check your equipment for the manufacturer name and model number, and then contact your consumer electronics retailer, or the manufacturer, to determine whether it contains a digital tuner. This information also may be available online through the manufacturer’s website.

Because most broadcast stations in all U.S. television markets are already broadcasting in digital, consumers are further advised to contact their local broadcast stations to determine the channel numbers on which the stations are broadcasting digital programming. Consumers should then ensure that their televisions are set up to receive over-the-air programming (as distinguished from the signals of a paid provider such as cable or satellite TV service), and then tune to the over-the-air digital channels to see if they can receive the digital broadcast programming.

How will Closed Captions (CC) be impacted by the transition to DTV?
The Federal Communications Commission (FCC) is concerned that consumers may experience difficulty in receiving and/or viewing closed captioning on some digital television (DTV) programming, including high definition television (HDTV), provided by a programming distributor such as a cable company or a satellite television provider. These difficulties generally could arise from two causes: 1) the consumer's set-top box and/or DTV are not properly set to allow closed captions to be displayed; or 2) there are technical problems with the cable or satellite provider's system that prevent closed captions from being received and decoded by the set-top box and/or DTV.

As of January 1, 2006, all "new" English language programming, defined as analog programming first published or exhibited on or after January 1, 1998, and digital programming first aired on or after July 1, 2002, must be captioned, with some exceptions.

If I buy a Digital-to-Analog Converter Box how will the Closed Captions work?
FCC rules require DTV equipment such as converter boxes to be capable of passing through closed captioning. The digital-to-analog converter box receives closed caption signals and passes those closed caption signals to your TV automatically. In addition to passing through closed caption signals, many converter boxes also include the ability to take over the captioning role that the tuner plays in your analog TV set. To determine whether your converter box is equipped to generate captions in this way, you should refer to the user manual that came with the converter box. If your converter box is equipped to generate captions in this way, then follow the instructions that came with the converter box to turn closed captions on/off via your converter box or converter box remote control. When you access the closed captions in this way, you also will be able to change the way your digital captions look. The converter box will come with instructions on how to change the caption size, font (style), caption color, background color, and opacity. This ability to adjust your captions is something you cannot do now with an analog television and analog captions.

I am having problems accessing the closed captions through the digital-to-analog converter box, what do I do?
If you are using a digital-to-analog converter box with an analog TV set and cannot see any captions, you should contact the manufacturer of the converter box.

If you turn on the digital-to-analog converter box and see a double row of overlapping captions, it may mean you are seeing captions through both your TV and your digital-to-analog converter box. You should turn off the closed captioning function either on your television or on the converter box.

If you are able to get captions when you tune to one station, but not another, most likely this is not a problem with your converter box. You should contact the television station whose programming does not have captions.

Closed Captions do not appear to work on my television, what do I do? 
If you have difficulties viewing closed captions on DTV programming, including HDTV, received from your cable company or satellite television provider, you should:

  • consult any consumer information and manuals/guides on closed captions for DTV programming provided by your cable or satellite provider;
  • ensure that the captioning function on your set-top box, if applicable, is turned on;
  • ensure that the captioning function on your DTV is turned on. 

If you are still unable to view closed captions on DTV programming, you should contact your cable company or satellite television provider for assistance. If your provider is unable to help, you can contact the FCC's Consumer Center at the number listed below. You can also file an informal complaint alleging a violation of the Television Decoder Circuitry Act and the FCC's implementing rules. You can file your complaint using our on-line complaint Form 475 found at http://www.fcc.gov/cgb/complaints_general.html; e-mailing dtvinfo@fcc.gov; calling our Consumer Center at 1-888-CALL-FCC (1-888-225-5322) voice, 1-888-TELL-FCC (1-888-835-5322) TTY; faxing 1-866-418-0232; or writing to:

Federal Communications Commission 
Consumer & Governmental Affairs Bureau 
Consumer Inquiries and Complaints Division 
445 12th Street, S.W. 
Washington, DC 20554.

What is the coupon program I keep hearing about?
The converter box coupon program will assist Americans in receiving over-the-air broadcast television programming when full-power television stations cease analog broadcasting after February 17, 2009. The Department of Commerce's National Telecommunications and Information Administration (NTIA) has launched the Digital-to-Analog Converter Box Coupon Program (Coupon Program), as authorized in the Digital Television Transition and Public Safety Act of 2005.  Starting January 1, 2008, all U.S. households will be eligible to request up to two coupons, worth $40 each, to be used toward the purchase of up to two, digital-to-analog converter boxes.

How do I receive a coupon to buy a converter box? 
Households must request coupons from NTIA between January 1, 2008 and March 31, 2009.
Consumer coupon requests will be taken via a toll-free customer support center, a Web site, fax, and through the mail. Upon request, a maximum of up to two coupons will be sent to households via the United States Postal Service and will expire three months after they are mailed. Each coupon will be worth $40 towards the purchase of an eligible converter box from a certified consumer electronics retailer. Coupons have no cash value and may not be resold.  Coupons will be electronically trackable and uniquely numbered, similar to gift cards, so that transactions will be verified at the point of sale.

Where can I find additional information about the transition to DTV?

Federal Communications Commission www.fcc.gov

National Telecommunications and Information Administration (NTIA)    www.ntia.doc.gov

National Association of Broadcaster www.dtvanswers.com

Hearing Loss Association of America; www.hearingloss.org

 



 
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