Telecommunications Relay Services (TRS)

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Telecommunications Relay Services (TRS)

According to the FCC, Telecommunications Relay Service (TRS) is a telephone service that allows persons with hearing or speech disabilities to place and receive telephone calls. TRS is available in all 50 states, the District of Columbia, Puerto Rico, and the U.S. territories for local and/or long distance calls. TRS providers – generally telephone companies – are compensated for the costs of providing TRS from either a state or a federal fund. There is no cost to the TRS user.

To learn more about TRS, visit the FCC’s website: www.fcc.gov



The Next New Thing in Captioned Mobile Phones: InnoCaption

May 21 2014

On May 13, 2014, the FCC’s Consumer and Governmental Affairs Bureau released a Public Notice granting conditional certification to Miracom USA to provide Internet Protocol Captioned Telephone Service (IP CTS), a form of telecommunications relay services (TRS) that is eligible for compensation from the Interstate TRS Fund.  Miracom stated in its application for certification that it plans to offer IP CTS under a brand name, InnoCaption, which is designed for registered users to place and receive IP CTS calls with their mobile devices.

HLAA Joins FCC Panel Discussion on Improved IP-Based Relay Services

Feb 21 2014

HLAA was invited to contribute to a panel discussing the future of IP-based Relay Services, by the Federal Communications Commission (FCC). The FCC is developing and funding interagency research on IP-based technologies. The workshop was convened to gather information on the kinds of research that is needed to improve TRS. The FCC is partnering with the National Institute on Aging for this grant.

HLAA, TDI and Consumer Groups Respond to FCC’s IP CTS Order

Oct 2 2013

HLAA, TDI, and other consumer organizations filed a Petition for Stay on September 30, 2013. Our Petition requests the Federal Communications Commission (FCC) put a hold on implementation of one section of their Internet Protocol Captioned Telephone Services (IP CTS) Order that requires all users to pay a minimum of $75 for the captioned telephones. See our Petition.

The FCC and Captioned Telephone Services

Sep 24 2013

On August 26, the Federal Communications Commission (FCC) adopted the final Order regarding IP CTS (Internet Protocol Captioned Telephone Services). The new rules change the way consumers get the phones and use the phones. The rules include:

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