FCC Releases Consumer Advisory on the New VRS and IP Relay Numbering and Emergency Call Handling System

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FCC Releases Consumer Advisory on the New VRS and IP Relay Numbering and Emergency Call Handling System

Jan 12 2009

“Beginning on December 31, 2008, persons with hearing and/or speech disabilities who use Video Relay Service (VRS) or Internet Protocol Relay (IP Relay) – two forms of Internet-based Telecommunications Relay Service (TRS) – will be able to obtain ten digit telephone numbers from their VRS or IP Relay provider. These are the ten-digit telephone numbers used by voice telephone users.

New Federal Communications Commission (FCC) rules require that VRS and IP Relay users be able to make and receive calls using their new ten-digit numbers, and be able to make 911 calls and have those calls – AND the caller’s ten-digit number and location information – routed to the appropriate public safety answering point, the same enhanced 911 (E911) call center used by voice telephone users. “

Read the FCC’s Consumer Advisory [View PDF]