Use of hearing assistive technology (HAT) is one important way for consumers to address their hearing loss. However, there is a substantial lack of understanding about available technological solutions. HAT includes assistive listening systems (such as FM, hearing loop systems, and infrared), telecommunications products and services (such as captioned telephones and relay services) and alerting devices (such as alarm clocks, smoke-detectors, etc. that use loud audio alerts, vibrating receivers and/or flashing lights). There are also equipment distribution programs, state assistive technology programs and other helpful resources that are beneficial.
The HLAA national office receives many inquiries about HAT. In response to this need, HLAA has created a new service called HAT HELP staffed by volunteers. Supervised doctoral level audiology students from the University of Washington and Gallaudet University are now available to answer your technical assistance questions. Simply write to hat_help@hearingloss.org and they will provide an email response.