HLAA Advocates for Consumer Access to Captioned Phones

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HLAA Advocates for Consumer Access to Captioned Phones

Wed, 02/27/2013

Hearing Loss Association of America (HLAA) filed comments on February 26, 2013 with the Federal Communications Commission (FCC) in their proceeding on captioned telephones.

The FCC is alarmed that usage of IP CTS (Internet Protocol Captioned Telephone Services) has risen dramatically. They are concerned that the fund which serves all Telecommunications Relay Services (TRS) will run short this year if they do not do something immediately.

HLAA believes the rise in usage of IP CTS is to be expected, in part because the baby boomers are now aging into hearing loss, many of whom could benefit from CTS but also because more and more people with hearing loss are learning about CTS and how it can help them.

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