HLAA was invited to contribute to a panel discussing the future of IP-based Relay Services, by the Federal Communications Commission (FCC). The FCC is developing and funding interagency research on IP-based technologies. The workshop was convened to gather information on the kinds of research that is needed to improve TRS. The FCC is partnering with the National Institute on Aging for this grant.
HLAA’s director of public policy, Lise Hamlin was joined by Andrew Phillips of National Association of the Deaf, Dr. Christian Vogler of Gallaudet University’s RERC on Telecommunications Access, and Dr. Karen Cruickshanks, professor at the University of Wisconsin.
The FCC characterized this workshop as the beginning of their process to develop an open platform for the delivery of IP-based relay services to consumers. Having Relay services that could provide video, audio, and text that could be changed by all the participants in the call were discussed. The FCC emphasized that consumer input would be integral to the process. We look forward to working with the FCC to see greater access through IP-based relay services.