Sprint’s Federal Relay Service (FRS) is designed to provide functional equivalency in telecommunications to deaf, hard of hearing, and speech disabled federal government employees, or to the general public for access to contact Federal agencies.
The benefit of using Federal Relay lies in the fact that it provides telecommunication tools for those who work for the federal government to communicate with ease. In fact, Federal Relay offers six different total solutions to meet the varying preferences of those who need support using the telephone, which allows efficiency and equality in the workplace. This includes IP relay, Captioned Telephone, Relay Conference Captioning, Video Relay solutions, and traditional TTY and Speech-to-Speech. Some of these solutions may work well in other business environments as well.
Today, Federal Relay is part of Sprint’s contract with the General Services Administration (GSA) and thus FRS is the only authorized GSA Federal Relay provider. In order to begin utilizing services, an agency must first provide Sprint with a task order form, which obligates a certain amount of funding to the agency to pay for the use of the service. We work with over 100 different agencies on supplying Federal Relay Services, and our team is more than happy to provide you with information on your agency’s eligibility of using the services – tune in to the webinar to learn more.