Movie theaters are rapidly going digital. With digital movie equipment, bringing captions to the patron’s seat is much more doable. We have reported on Regal, Cinemark and AMC rolling out their digital captioning devices. We recently learned that CEC Theaters are doing the same in the Midwest. CEC says on their website:
CEC Theatres currently operates over 120 screens in Minnesota, Iowa, Wisconsin and Nebraska. With company headquarters still located in St. Cloud, MN, CEC Theatres remains a family-owned company with a commitment to bringing state-of-the-art theatre facilities to the communities it serves.
We are happy to report that CEC is not only installing captioning devices, but stand ready to ensure moviegoers have a great experience. We learned from HLAA member Craig Harms in Illinois that he recently requested a device, but found it did not work. Once that was reported to the manager Craig says, “boy, he was right on it!” The manager gave Craig a free pass to a later showing. When Craig returned, not only was he able to use the captioning device, the manager stood with him to ensure the device worked. Craig reports he’s now one happy customer.
Kudos to CEC! Thanks for offering captioning devices and providing great customer service!