Guest Bios

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Guest Bios

Julie Olson

Julie Olson, HLAA Board of Trustees Past President, Fox Valley, Wisconsin Chapter Founder
Having been involved with HLAA for more than 25 years, Ms. Olson brings a strong passion for people with hearing loss and the organization that she feels saved her life when she lost her hearing. She has also served as the newsletter editor for the HLAA Wisconsin State Association and the Fox Valley Chapter.

Juliëtte Sterkens, Au.D.

Juliëtte Sterkens took a leave from her audiology practice to take on the position of Hearing Loop Advocate for HLAA, traveling across the country to meet with HLAA Chapters and audiologists about the importance of telecoils and how to get a hearing loop project started in their community.

Karen Peltz Strauss

Karen Peltz Strauss is Deputy Chief, Consumer and Governmental Affairs Bureau, Federal Communications Commission (FCC)

Kate Scherr-Adams

Kate Scherr-Adams’s company KS Solutions has provided event management support, professional development workshops, outreach and marketing, and project management for non-profit organizations, government agencies and businesses working for the improvement of our communities. Ms. Scherr-Adams has worked in the nonprofit sector for 19 years. For more information visit

Ken Hollands

Ken Hollands is a graduate engineer with over 25 years experience in the communications industry. Currently the Commercial Director of a manufacturer of induction loop systems, he is responsible for the management of all technical and commercial training programs. He is a regular speaker at international events and has trained many hearing loop advocates how to evaluate the performance of loop systems in accordance with the international standard 

He is passionate about audio induction loop technology, knowing that where it is correctly specified and installed, it will make a real and positive difference to the lives of the hearing aid user.

Linda Kozma-Spytek

Linda Kozma-Spytek has been a research audiologist in the Technology Access Program of Gallaudet University for the last 12 years. She is the lead investigator on projects within the Rehabilitation Engineering Research Center (RERC) on Telecommunications Accessibility related to voice communication. She is also an investigator for the RERC on Hearing Enhancement on their projects related to hearing aid compatibility. She actively participates in standards development for hearing aid compatibility in digital wireless and cordless phones, and has published and presented extensively to consumer and professional groups alike on these and related topics. She has been recognized for her work in these areas with awards from the Hearing Loss Association of America, Inc. and the Telecommunications Industry Association.

Lise Hamlin

Lise Hamlin joined the Hearing Loss Association of America’s (HLAA) national staff as director of public policy and state development in April 2008. Her former employers include the League for the Hard of Hearing in New York City (LHH) and the Northern Virginia Resource Center for Deaf and Hard of Hearing Persons (NVRC). 

Ms. Hamlin is HLAA’s representative on the FCC’s re-chartered Consumer Advisory Committee (CAC) and the FCC’s Communications Security, Reliability and Interoperability Council (CSRIC). She also represents HLAA on the ATIS Incubator Solutions Program 4 on Hearing Aid Compatibility with cell phones and on several coalitions working on issues impacting people with hearing loss, including the Deaf and Hard of Hearing Alliance (DHHA), the Deaf and Hard of Hearing Consumer Action Network (DHHCAN), the Coalition of Organizations for Accessible Technology (COAT) and the Hearing Aid Tax Credit Coalition. She has also served on the Access Board’s Passenger Vessel Emergency Alarms Advisory Committee, Montgomery County (MD) Senior Citizen Fire Safety Task Force, the E9-1-1 Stakeholders Council. She is an instructor for TDI’s Community Emergency Preparedness Information Network (CEPIN) and was a member of CEPIN’s team that drafted and delivered the course, “Emergency Responders and the Deaf and Hard of Hearing Community: Taking the First Steps to Disaster Preparedness.” She has presented that course and emergency preparedness talks around the country alerting consumers and professionals alike to the needs of people with hearing loss in an emergency. In addition, Ms. Hamlin has presented numerous presentations and workshops on issues related to access for people with hearing loss. She has authored several articles for HLAA and TDI on both emergency preparedness and on access issues for people with hearing loss. 

Ms. Hamlin has been recognized with a national Oticon Focus on People award, a Spirit of SHHH award and the F. Michael Taff award from the Human Rights Commission of Rockville, MD.

Lyndsey Nalu, Au.D., CCC-A

A Michigan native, Dr. Lyndsey Nalu, Au.D., CCC-A  received her bachelor of science degree from Western Michigan University and her doctor of audiology degree from ACAE accredited Central Michigan University. She completed her clinical residency at Michigan Ear Institute where she trained alongside leading neurotologists and audiologists. Licensed by the Florida Board of Audiology, Dr. Nalu is a Fellow of the American Speech-Language and Hearing Association (ASHA) and the American Academy of Audiology (the Academy). She also serves on the board of the Hearing Loss Association of America-Sarasota/Manatee Chapter.

Dr. Nalu is the owner of Adept Audiology, LLC, a private practice located in Sarasota, FL.  She specializes in diagnostic hearing evaluations; detection of outer, middle, and inner ear pathologies; and advanced digital hearing aid fittings. She has conducted extensive research in the areas of audiologic counseling, aural rehabilitation, and assessment of bone anchored hearing devices.

Marcia Dugan

Marcia Dugan is the author of Living with Hearing Loss released by Gallaudet University Press in 2003. The easy-to-read guide provides helpful advice on a wide range of subjects from living alone with a hearing loss to going to the hospital to legal advice. The information in the compilation of 41 short chapters reflects Dugan’s own experience with hearing loss and the knowledge she acquired while finding out what to do about it in order to remain in the mainstream. 

Marcia Dugan is president of the Rochester chapter of Hearing Loss Association of America (HLAA) and past president of the HLAA National Board of Trustees of HLAA. Dugan has a binaural hearing loss and uses an eclectic approach to enhance communication including, hearing aids, speech, assistive technology, and sign language. 

A graduate of Antioch College in Ohio, she has worked as a research biochemist, a teacher of Spanish, and for 25 years in public relations area, most recently as director of public affairs at Rochester Institute of Technology’s National Technical Institute for the Deaf. In 1999, she was appointed by Governor Pataki to the New York State Hearing Aid Dispenser Advisory Committee, and currently serves as president of the International Federation of Hard of Hearing People, Inc. Dugan is the 1998 winner of the Oticon “Focus on People Award” that recognizes “remarkable people making a difference in their families, communities, and the world...people who contribute, succeed, teach, create, improve, and inspire....and who happen to be hard of hearing.” 

Marcia B. Dugan, 78, died February 7, 2010 at her home, surrounded by her loving family. Dugan was a long-time community volunteer, writer, speaker, and advocate for issues related to hearing loss.

Margaret Wallhagen, Ph.D. and Anna Gilmore Hall

Margaret Wallhagen, Ph.D., HLAA Board of Trustees Chair
Meg is a Professor of Gerontological Nursing and a Geriatric Nurse Practitioner in the School of Nursing, University of California San Francisco (UCSF). She received her initial nursing degree from St. Luke's Hospital School of Nursing in New York, her Baccalaureate and Master’s degrees from UCSF, and her doctoral degree in nursing from the University of Washington in Seattle. Since joining the faculty at UCSF in 1988, she has taught gerontological nursing at both the masters and doctoral level, and works as a Geriatric Nurse Practitioner. 

Anna Gilmore Hall, HLAA Executive Director
Anna has been the executive director of HLAA since July 2013. Prior to HLAA, Anna was the executive director of Practice Greenhealth, the nation’s leading health care community that empowers its members to increase their efficiencies and environmental stewardship while improving patient safety and care. From 2004-2008, she was co-executive director of Health Care Without Harm, the international campaign for environmentally responsible healthcare. She also held executive leadership positions within the American Nurses Association and the Maine State Nurses Association.