Categories: Advocacy News, COVID-19, Emergency, FCC, News, Newsroom, Telecommunications, Video Relay Service (VRS)

FCC Extends Waiver for TRS Providers

Early on during the COVID-19 pandemic, in March, 2020, the FCC took action to ensure that TRS services would continue to be available to people with hearing loss. These waivers...Early on during the COVID-19 pandemic, in March, 2020, the FCC took action to ensure that TRS services would continue to be available to people with hearing loss. These waivers allow TRS providers flexibility to deal with reduced staffing and increased call volumes, to enable more of their employees to provide services from their homes, … Read More >

Categories: Advocacy News, Blog, Communication Strategies, Coronavirus, Emergency, Hospital, News

Communications & Medical Access in the Hospital During Disasters: Temporary Recommendations for Hospitals and Medical Facilities During the COVID-19 Pandemic

*developed with a consensus by deaf and hard of hearing Consumer Groups, deaf healthcare providers and other subject matter experts Deaf, hard of hearing, and DeafBlind Americans who seek medical...*developed with a consensus by deaf and hard of hearing Consumer Groups, deaf healthcare providers and other subject matter experts Deaf, hard of hearing, and DeafBlind Americans who seek medical treatment amid the COVID-19 crisis and medical professionals serving them may encounter significant barriers to communication. We estimate that up to approximately 650,0001 Americans who … Read More >

Categories: Advocacy News, Advocating, Blog, Communication Strategies, Coronavirus, Emergency, Hospital, News

How Do I Communicate with Doctors, Nurses, and Staff at the Hospital During COVID-19?

During the coronavirus (COVID-19) pandemic, how will you be able to talk to doctors, nurses and others at the hospital? This guide is to help you get ready for your hospital...During the coronavirus (COVID-19) pandemic, how will you be able to talk to doctors, nurses and others at the hospital? This guide is to help you get ready for your hospital visit.  Going to the hospital will be very different during the pandemic.  In normal times, hospitals must give services that help you understand what is … Read More >

Categories: Advocacy News, Blog, Coronavirus, Emergency, FCC, News, Television

FCC Shares Resources About Accessible Televised Emergency Information

On March 13, 2020, a national emergency was declared concerning the coronavirus outbreak.  The FCC has rules requiring televised emergency information to be accessible.  See the below links for some...On March 13, 2020, a national emergency was declared concerning the coronavirus outbreak.  The FCC has rules requiring televised emergency information to be accessible.  See the below links for some helpful resources about accessible televised emergency information:    Consumer Guide American Sign Language video Detailed Public Notice about the obligation to make televised emergency information … Read More >