The Justice Department published a technical assistance documents to assist the public in understanding how the ADA applies to their unique circumstances. “Effective Communication” provides guidance on the 2010 regulations provisions relating to communicating effectively with people who have vision, hearing, or speech disabilities. Both are part of the Department’s “ADA Requirements” publication series.
To find out more about the ADA, call the Justice Department’s toll-free ADA Information Line at 800-514-0301 or 800-514-0383 (TDD), or access its website at https://www.ada.gov/effective-comm.htm .