HLAA Product Showcase: CapTel Captioning Technology: How Advances in Technology Give New Choices for Your Phone Calls

November 1, 2022 @ 4:00 pm – 4:30 pm
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When: Tuesday, November 1, 2022
Time: 4-4:30 p.m. (ET)

Captioned telephone technology continues to evolve, meaning tangible advances in the speed, accuracy, and clarity of captions for people with hearing loss. Learn how CapTel’s latest captioning technology lets users choose how their calls are captioned – between fully automated or operator-enhanced options, the advantages of each captioning method, and how to switch methods during a call. Customizable captioning options are yet another way that CapTel provides users with choices – choices of traditional or touchscreen phones, choices between internet or analog service – to match the unique needs of individuals with hearing loss.


John Kinstler CapTelJohn Kinstler, Outreach Marketing Manager, CapTel Captioned Telephone and HLAA member

John Kinstler is the outreach marketing manager and Braille services product manager for CapTel, Inc. With more than 20 years’ experience in the telecommunications industry, he is on the board of directors of the Telecommunications for the Deaf and Hard of Hearing (TDI), a national consumer advocacy group. He also served as president of the HLAA Madison Chapter. John travels throughout the U.S. educating consumers, businesses, and support organizations about telecommunications technology for people with hearing-loss.


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Questions? Feel free to email us at webinars@hearingloss.org.