HLAA Product Showcase Webinar: Accessing the Benefits of the Affordable Connectivity Program with TracFone Wireless, Inc.
When: Wednesday, September 14, 2022
Time: 2-2:30 p.m. (ET) with 20 minutes for product demo and 10 minutes for Q&A.
TracFone Wireless, Inc. presents a product showcase about the benefits of the new Affordable Connectivity Program (ACP) with speaker Ted Vagelos, Director, Business Development. Throughout the webinar attendees will receive detailed information about the significant government discounts on smartphones, hotspots, or tablet data the ACP provides, along with how members can determine if they qualify, how to access all the benefits, including devices and plans, and what to do to get started.
Presenter:
Ted Vagelos, Director Business Development, TracFone Wireless, Inc.
Ted Vagelos has more than 40 collective years of creative experience in telecommunications and consumer electronics and heads Strategy & Business Development at TracFone Wireless. He and his team are responsible for developing differentiated wireless products/services and forging new long-term relationships. Ted was responsible for TracFone’s Emergency Broadband Benefit program and is now also responsible for TracFone’s Affordable Connectivity Program.
Prior to TracFone Wireless, Mr. Vagelos held senior executive positions with AT&T, Frontier Communications, priceline.com, Assurance Wireless (T-Mobile), and Virgin Mobile USA (Sprint).
Mr. Vagelos has been known as the ultimate “Chief Experience Officer” and has demonstrated that by being “customer centric” and listening to customers’ needs, while being very knowledgeable of telecom products/services, one can develop innovative new products/service, create stronger customer brand advocates and maximize the lifetime value of the customer.
Mr. Vagelos has been awarded numerous U.S. Patents for telecommunications and has about 17 U.S. Patents pending.
Mr. Vagelos hold both an Executive M.B.A. and a B.A. from Vanderbilt University. He lives with his wife and two children in southern Florida.
Support:
Gonzalo Figueroa, Sr. Manager, Experience Design, Accessibility & UX Research
With more than 20 years of experience in UX Design, Gonzalo brings a practical, data-oriented approach to customer experience and his role as a digital design and accessibility lead at TracFone Wireless, Inc. With a focus on customer-centricity, simplicity, and creative problem solving, Gonzalo is dedicated to helping his teams create best-in-class solutions that work across all communities in line with TracFone’s purpose of delivering Coverage & Access For All.
Helpful Hints and Tutorials
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- Zoom concerns have been addressed and procedures will be modified as Zoom continues to update their software. The main security issue was with open meetings. When you register, it creates a unique link for a password protected session.
- Use a computer. If possible, attend the meeting on a computer rather than via a smart phone or iPad. This will give you the best layout to view the captions as well as other meeting features.
- Zoom concerns have been addressed and procedures will be modified as Zoom continues to update their software. The main security issue was with open meetings. When you register, it creates a unique link for a password protected session.
- Update Zoom. Make sure to upgrade to the latest version of Zoom.
- Captions. HLAA Webinars are open or closed captioned. Subtitles will be visible at the bottom of the meeting zoom screen.
- Check your time zone. This meeting will take place live at 2 p.m. ET, 1 p.m. CT, Noon. MT and 11 a.m. PT. If you are in a different time zone, please adjust the time so you do not miss the meeting.
- Questions? Feel free to email us at webinars@hearingloss.
org. If you are in a different time zone, please adjust the time so you do not miss the meeting.
NOTE: HLAA does not offer Continuing Education Units (CEUs) for participation in our webinars.
Questions? Feel free to email us at webinars@hearingloss.org.