HLAA Virtual Meeting: National Hospital Safety Program

October 11, 2021 @ 12:00 pm – 1:30 pm
Join by computer or mobile device.

The program’s goal is for the audience to learn about the unique accommodations certain hospitals from around this country have for people with hearing loss. Each of our presenters are passionate advocates and will talk about the accommodations their hospitals provide for people with hearing loss.


Date: October 11, 2021

Time: Noon ET, 11 a.m. CT, 10 a.m. MT, 9 a.m. PT


Kevin Irvine

Kevin Irvine, Senior Talent Acquisition Consultant, Individuals with Disabilities, Co-Chair, Rush ADA Task Force, Facilitator, Rush Disabilities Employee Resource Group, Rush University Medical Center

Shawn Norris

Shawn M. Norris, Coordinator of Interpreting Services, ADA/Section 1557 Coordinator, Flagler Hospital 

Carlos Olvera

Carlos Olvera, Manager of Interpreter Services, Rush University Medical Center, Co-Chair, Rush ADA Task Force

Catherine Palmer

Catherine Palmer, Ph.D., Professor, University of Pittsburgh, Director, UPMC Audiology

Kathleen To

Kathleen To, System Manager, Linguistic Services, Swedish Medical Center


Elaine McCaffrey Headshot

Elaine McCaffrey, Chair, HLAA Communication Access in Health Care Program

Helpful Hints and Tutorials

  • Registration is required for this event. After registering, you will receive a confirmation email containing information about joining the meeting.
  • Use a computer. If possible, attend the meeting on a computer rather than via a smartphone or iPad. This will give you the best layout to view the captions as well as other meeting features.

  • Captions. HLAA webinars are open or closed captioned. Subtitles will be visible at the bottom of the meeting Zoom screen.
  • Check your time zone. This meeting will take place live at Noon ET, 11 a.m. CT, 10 a.m. MT and 9 a.m. PT. You should make note of your time zone so you do not miss the meeting.

NOTE: HLAA does not offer Continuing Education Units (CEUs) for participation in our webinars.

Questions? Feel free to email us at webinars@hearingloss.org.