WASHINGTON, May 5, 2020—The FCC’s Consumer and Governmental Affairs Bureau today granted conditional certification to MachineGenius to provide Internet Protocol Captioned Telephone Service (IP CTS) using only automatic speech recognition (ASR) technology. This is the first such grant and provides an opportunity for advanced technology to meet the FCC’s high reliability standards in providing captioned telephone service for deaf and hard-of-hearing Americans. Conditional certification permits MachineGenius to receive Telecommunications Relay Service (TRS) Fund compensation pending verification that its service to registered users meets or exceeds the FCC’s minimum TRS standards.
