HLAA2020 Convention in New Orleans – CANCELLED

HLAA2020 Convention Logo in Horizontal layout and white background
Presenting Sponsor
CapTel Captioned Telephone logo

With the grave situation of the Coronavirus pandemic we have to cancel the HLAA2020 Convention. An email about the cancellation went to our HLAA community from Executive Director Barbara Kelley. Please read her message about the cancellation. We hope that all of those in our HLAA family stay well.

Thank You!

We want to thank everyone who registered for HLAA2020. We want to offer you the option to donate your registration to HLAA. If you would prefer a 100% refund we will honor that as well. 

Experience HLAA! We plan to deliver some of the featured content from HLAA2020 online in June, such as the Research Symposium, and are looking into technology solutions and talking with our sponsors about how best to do this.

We appreciate your donations during this crisis. For so many people in so many ways your generous donations will help continue essential HLAA programs during this challenging time.


If you would like a refund, please email Amanda Watson at convention@hearingloss.org  and provide us your name, email, phone number and postal address. You can also call Amanda on her direct line: 240.324.6073. If we don’t hear from you by April 17, we will turn your registration fees into a tax-deductible donation and we will send you an acknowledgment for your tax records. HLAA is a 501(c)(3) charitable organization.

Some of you have generously offered to waive a refund of your paid registration fee as a way to support HLAA. Convention fees and sponsorships allow us to put on a fun and engaging event each year, they also fund staff time and convention programming.

Hotel Cancellations

To cancel your room reservation, please contact the New Orleans Marriott directly.


One of the highlights of an HLAA Convention is the Trade Show & Exhibit Hall open free to the public. We highly value our exhibitors and advertisers who bring technology and services up close to attendees. With the cancellation of HLAA2020, we can offer you some options on how to continue your marketing plans with HLAA. We will offer an online Experience HLAA! With some aspects of the HLAA Convention. To participate, email Justin Wolfe.


HLAA Convention sponsors enrich the convention experience for attendees as you highlight your brand. We have some ideas for you as we explore ways to bring some of the convention events online in June. Please email Marilyn DiGiacobbe.

Future HLAA Conventions

  • 2021: San Diego, June 24-26, Town and Country
  • 2022: Tampa, June 23-25, JW Marriott Tampa
  • 2023:New Orleans, June 27-July 2, New Orleans Marriott



The momentum that Hearing Loss Association of America began 40 years ago, raising awareness and advocating for those with hearing loss, just keeps building. CapTel Captioned Telephone is proud to support the HLAA Convention and be involved as people from all areas come together to share findings, learn, become inspired and support one another.

Robert Engelke, President of CapTel, Inc.