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Deanna Baker, RMR, FAPR

Photo of Deanna Baker

Since 1992 Deanna Baker, RMR, FAPR, has provided remote and onsite CART and captioning services for HLAA and its Conventions; she also recruits and schedules CART captioners for all of...Since 1992 Deanna Baker, RMR, FAPR, has provided remote and onsite CART and captioning services for HLAA and its Conventions; she also recruits and schedules CART captioners for all of the sessions at Convention. At the NCRA convention in 2005, Deanna was honored with being named a Fellow in the Academy of Professional Reporters. Deanna has been a member and trainer of the National Court Reporter’s Association Realtime Certification Committee,... Read More >

Diane Nens

Audiologist, hi HealthInnovations
Photo of Diane Nens

Diane Nens received her Bachelor of Science degree from Clarion University of Pennsylvania in 1985, and her master’s degree in audiology from the University of Akron in 1987. Her clinical...Diane Nens received her Bachelor of Science degree from Clarion University of Pennsylvania in 1985, and her master’s degree in audiology from the University of Akron in 1987. Her clinical experience includes diagnostic testing, hearing aid dispensing, and counseling. Diane joined hi HealthInnovations in 2012. Her roles there include corporate leadership, as well as audiologist serving the Detroit area. She is an advocate for hearing health education and has been featured on... Read More >

Diane Burstein

Deputy Bureau Chief, FCC Consumer and Governmental Affairs Bureau, Federal Communications Commission (FCC)
Diane Burstein head shot

Diane Burstein is a Deputy Bureau Chief of the Commission’s Consumer and Governmental Affairs Bureau.  As Deputy Bureau Chief, Ms. Burstein helps to oversee the FCC’s accessibility policies and programs.  Ms....Diane Burstein is a Deputy Bureau Chief of the Commission’s Consumer and Governmental Affairs Bureau.  As Deputy Bureau Chief, Ms. Burstein helps to oversee the FCC’s accessibility policies and programs.  Ms. Burstein joined the FCC in May 2019.  Prior to that, she was a Vice President and Deputy General Counsel for NCTA – The Internet & Television Association, where she was responsible for accessibility matters.  Ms. Burstein also served as NCTA’s... Read More >

Don Doherty

Immediate Past Chair, Board of Directors, HLAA
Don Doherty

Don Doherty is a retired Marine Corps combat Veteran (1965-1987) who lost his hearing in Vietnam. He has worn hearing aids since June 1970 and received a cochlear implant in...Don Doherty is a retired Marine Corps combat Veteran (1965-1987) who lost his hearing in Vietnam. He has worn hearing aids since June 1970 and received a cochlear implant in 2020. He retired from the Department of Veterans Affairs in 2016 after 25 years’ service.  He was the education specialist for the National Chaplain Training Center which served more than 1,100 Department of Veterans Affairs Chaplains at over 153 Veterans... Read More >

Douglas Beck

Director of Academic Sciences, Oticon, Inc.
Photo of Douglas L. Beck, Au.D.

Douglas L. Beck, Au.D. earned his master’s degree at the University of Buffalo (1984) and his doctorate from the University of Florida. His professional career began in Los Angeles at...Douglas L. Beck, Au.D. earned his master’s degree at the University of Buffalo (1984) and his doctorate from the University of Florida. His professional career began in Los Angeles at the House Ear Institute in cochlear implant research and intraoperative cranial nerve monitoring. By 1988, he was director of audiology at Saint Louis University. Eight years later he co-founded a multi-office dispensing practice in St Louis. In 1999, he became... Read More >

Dusty Jessen, Au.D.

Audiologist, Author
Photo of Dusty Jessen, Au.D.

Dusty Jessen, Au.D. has been an audiologist in a busy ENT practice for more than 12 years. In 2013 she wrote and published a handbook (Frustrated by Hearing Loss? 5...Dusty Jessen, Au.D. has been an audiologist in a busy ENT practice for more than 12 years. In 2013 she wrote and published a handbook (Frustrated by Hearing Loss? 5 Keys to Communication Success) to help people cope with the challenges related to hearing loss. This book is being used by hearing care professionals around the country. Dr. Jessen is passionate about providing a fun and simple way for people to... Read More >

Eliot Greenwald

Deputy Chief, Disability Rights Office, FCC Consumer and Governmental Affairs Bureau, Federal Communications Commission (FCC)
Eliot Greenwald head shot

Eliot Greenwald is a Deputy Chief of the FCC’s Disability Rights Office, where he has worked since January of 2011.  He participates in proceedings involving telecommunications relay services (TRS), television closed...Eliot Greenwald is a Deputy Chief of the FCC’s Disability Rights Office, where he has worked since January of 2011.  He participates in proceedings involving telecommunications relay services (TRS), television closed captioning, real-time text, and implementation of the Twenty-First Century Communications and Video Accessibility Act of 2010 (CVAA), including advanced communications services, video description, TV user interfaces, Internet captioning, emergency information, 911 calling, hearing aid compatibility, and the National Deaf-Blind Equipment... Read More >

Ellen Lafargue, Au.D.

Audiologist, Center for Hearing and Communication (CHC)
Dr. Ellen Lafargue

Dr. Ellen Lafargue is the Director of CHC’s centers of excellence: Shelley and Steven Einhorn Audiology and Communication Centers and Berelson Hearing Technology Center. Having begun her career at CHC...Dr. Ellen Lafargue is the Director of CHC’s centers of excellence: Shelley and Steven Einhorn Audiology and Communication Centers and Berelson Hearing Technology Center. Having begun her career at CHC more than 30 years ago, Dr. Lafargue specializes in state-of-the-art hearing device evaluation and fitting on adults. The Hearing Review named Dr. Lafargue among the Best Hearing Hearing Healthcare Professionals in the U.S. Dr. Lafargue received her Master’s Degree in... Read More >

Erin Mirante

Erin Mirante graduated from the University of Maryland with a B.A in Sociology in 2016. She was part of the HLAA family from November 2016 to February 2019, serving chapters...Erin Mirante graduated from the University of Maryland with a B.A in Sociology in 2016. She was part of the HLAA family from November 2016 to February 2019, serving chapters and state organizations nationwide. Her favorite part of the job was being able to work so closely with HLAA’s many wonderful volunteers! Erin resides in Gaithersburg, Maryland and in her spare time enjoys baking, hiking, and spending time with family... Read More >

Esther Kelly

Hearing Loss Resource Specialist, Texas Office for Deaf and Hard of Hearing Services
Photo of Esther Kelly

Author and award winning speaker, Esther Kelly, has developed and implemented numerous programs designed to meet the unique needs of her clients, presenting her acclaimed “Hearing Loss in Action –...Author and award winning speaker, Esther Kelly, has developed and implemented numerous programs designed to meet the unique needs of her clients, presenting her acclaimed “Hearing Loss in Action – Beyond Methodology” to countless groups, organizations and community colleges. Ms. Kelly has given many workshops at Hearing Loss Association of America National Conventions. Among her books, videos and DVDs are, “A Sign Signals Manual”,  and her award winning video, “You... Read More >