HLAA Product Showcase: CapTel Captioning Technology: How Advances in Technology Give New Choices for Your Phone Calls

November 01, 2022



CapTel presented a product showcase about their evolving technology with speaker John Kinstler, CapTel Outreach Marketing Manager – CapTel Captioned Telephone and HLAA Member Director. Throughout the webinar attendees received detailed information about CapTel’s latest captioning technology which lets users choose how their calls are captioned – between fully automated or operator-enhanced options. Also discussed was the advantages of each captioning method, and how to switch methods during a call. Customizable captioning options are yet another way that CapTel provides users with choices – choices of traditional or touchscreen phones, choices between Internet or analog service – to match the unique needs of individuals with hearing loss. 


John Kinstler CapTel

John Kinstler

CapTel Outreach Marketing Manager, CapTel

John Kinstler is the Outreach Marketing Manager and Braille Services Product Manager for CapTel Inc. With more than 20 years of experience in the telecommunications industry, he is on the Board of Directors with the Telecommunications for the Deaf and Hard of Hearing (TDI), a national consumer advocacy group. He... Read More >