HLAA Showcase Webinar – Cochlear: Sound Processor Upgrades: the Ins and Outs of Navigating Insurance and the Process

August 24, 2023



HLAA presents Kevin Gifford of Cochlear. This showcase webinar, held on August 24, 2023, offers the opportunity to learn how to manage the sound processor upgrade process – from choosing which processor is right for you, to initiating an order, to what to expect while your order is processing. Kevin also covers the basics of insurance coverage and tools and resources to help you manage the insurance process.


Kevin Gifford

Kevin Gifford

Recipient Solutions Team, Cochlear

My name is Kevin Gifford, I have been working at Cochlear now for a little over 2 years. My first year I worked in the orders and insurance department. It was a great way to learn the ins and outs of insurance and to learn about Cochlear products. For the past year... Read More >