HLAA Virtual Meeting: National Hospital Safety Program

October 11, 2021



Learn about the unique accommodations certain hospitals from around this country have for people with hearing loss. Each of our presenters are passionate advocates and talked about the accommodations their hospitals provide for people with hearing loss.


Kevin Irvine headshot

Kevin Irvine

Senior Talent Acquisition Consultant, Rush University Medical Center

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Shawn Norris headshot

Shawn Norris

Coordinator of Interpreting Services, Flagler Hospital

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Carlos Olvera headshot

Carlos Olvera

Manager of Interpreter Services, Rush University Medical Center

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Catherine Palmer headshot

Catherine Palmer

Ph.D., Professor, Director, UPMC Audiology, University of Pittsburgh

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Kathleen To headshot

Kathleen To

System Manager, Linguistic Services, Swedish Medical Center

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Elaine McCaffrey

Elaine McCaffrey

Chair, HLAA Communication Access in Health Care Program

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