October 19, 2021

HLAA Product Showcase Webinar: Power Up Your Call Captioning With Custom Words on CaptionMate

CaptionMate is a free captioning app for individuals with hearing loss that is available on iOS, Android and the Web. The cost of captioning each Internet Protocol Captioned Telephone (IP...CaptionMate is a free captioning app for individuals with hearing loss that is available on iOS, Android and the Web. The cost of captioning each Internet Protocol Captioned Telephone (IP CTS) call is funded through a federal program, and the cost of the calls are paid for by contributions from other telecommunications users to the Telecommunications Relay Services (TRS) fund administered by the Federal Communications Commission (FCC). Come and learn... Read More >

April 22, 2021

HLAA Product Showcase Webinar: CaptionMate

During the April 22 CaptionMate* event, Jon Gray, CaptionMate’s Business Manager, discussed how the captioning app is used for direct, independent and effective cell phone calls for people with hearing loss. Receive captions to your...During the April 22 CaptionMate* event, Jon Gray, CaptionMate’s Business Manager, discussed how the captioning app is used for direct, independent and effective cell phone calls for people with hearing loss. Receive captions to your normal cell phone number in real-time without the annoying delays of the past. Experience total privacy with no third-party operator and always have access to the whole conversation, not just what the other person said. Customize the app by selecting... Read More >

January 12, 2021

HLAA Product Showcase Webinar: CaptionMate – Reprise

Jon Gray, business manager for CaptionMate, demonstrated CaptionMate’s offering and explained how it differs from the other IP CTS choices. He covered how CaptionMate is easy to use in an office environment or at home, or with...Jon Gray, business manager for CaptionMate, demonstrated CaptionMate’s offering and explained how it differs from the other IP CTS choices. He covered how CaptionMate is easy to use in an office environment or at home, or with a Zoom call or any other webinar. He went over how CaptionMate leverages ASR to provide a speedy and accurate captioning solution, how to do things like capture both sides of the conversation, change the language on the fly, modify your themes and color... Read More >

November 17, 2020

HLAA Product Showcase Webinar: Captionmate

See the latest app-based automatic Internet Protocol Captioned Telephone Service approved by the FCC. Jon Gray, business manager for CaptionMate, demonstrates CaptionMate’s offering and explain how it differs from the...See the latest app-based automatic Internet Protocol Captioned Telephone Service approved by the FCC. Jon Gray, business manager for CaptionMate, demonstrates CaptionMate’s offering and explain how it differs from the other IP CTS choices. He covers how CaptionMate is easy to use in an office environment or at home, or with a Zoom call or any other webinar, how CaptionMate leverages ASR to provide a speedy and accurate captioning solution,... Read More >

June 12, 2020

Advocacy During the Pandemic: Tips and Resources for People with Hearing Loss

The coronavirus pandemic has changed the landscape of the country and made those of us with hearing loss acutely aware of new barriers to everyday communication. Working from home or...The coronavirus pandemic has changed the landscape of the country and made those of us with hearing loss acutely aware of new barriers to everyday communication. Working from home or attending school over the internet, confronting Plexiglas barriers and face masks in the grocery store and a trip to an overwhelmed hospital ER all challenge the old ways of accommodating our hearing loss. When the pandemic hit and shutdowns across... Read More >

May 27, 2020

Automatic Speech Recognition (ASR): The History, Current Technologies, and Practical Tips

Automatic speech recognition (ASR) is a computer technology that is used to identify and process the human voice. It has become ubiquitous with the proliferation of voice services like Google...Automatic speech recognition (ASR) is a computer technology that is used to identify and process the human voice. It has become ubiquitous with the proliferation of voice services like Google Assistant, Alexa and Siri. There are many uses of ASR beyond these voice-activated, interactive personal assistants. When ASR is used to convert the words a person has spoken into text, it can be a very useful accessibility tool for people... Read More >