Health care access collage of contributors
Representatives From Our Community of Stakeholders

Our program embraces a diverse group of stakeholders invested in the delivery of health care: providers, medical systems, public health researchers and patients. Together, we collaborate toward the common goal of effective communication for people with hearing loss and their companions in all medical encounters.

Calls to Action

Thank you to respondents to the Communication Access in Health Care call for personal stories about telehealth medical encounters.

HLAA continues to welcome patients’ stories about health care experiences. You can send a description either of barriers you’ve encountered or of effective accommodations that you received in any aspect of your health care to our email address at

Your voices matter! We look forward to hearing from you.

Program Updates

Meetings with Disability Equity Collaborative Work Groups made up of researchers, advocates and policy makers.

  • Standards and Guidelines: discussed development of implementation guides for a health care-focused accessibility program.
  • Documentation: discussed approaches to documentation of disabilities created by teams at University of Michigan, Northwestern University and Massachusetts General Brigham Medical Systems.
  • Research: discussed findings of qualitative research on medical education following presentation “The Forgotten Minority: The role of medical education in addressing disparities in health care for people with disabilities” with Carol Haywood, Ph.D., OTR/L, Northwestern University, Feinberg School of Medicine.

Assembled and participated in a focus group comprised of HLAA constituents to advise New York-Presbyterian (Weill Cornell Medicine, Columbia University Medical Center) Front Door to Care initiative in creating access solutions responsive to the needs of people with hearing loss from the time of scheduling appointments through the provision of effective communication accommodations.

Hearing Life Magazine: Health Care Communication Access Column


Program Leadership

  • Advisers
  • Policy: Lise Hamlin
  • Research: Megan Morris, Ph.D., M.P.H., CCC-SLP and Nicholas Reed, Au.D., CCC-A
  • Strategic Team: Elaine McCaffrey, chair, Peggy Ellertsen, Toni Iacolucci and Margaret Wallhagen