Health care access collage of contributors
Representatives From Our Community of Stakeholders

Our program embraces a diverse group of stakeholders invested in the delivery of health care: providers, medical systems, public health researchers and patients. Together, we collaborate toward the common goal of effective communication for people with hearing loss and their companions in all medical encounters.

Program Updates

  • The U.S. Attorney’s Office for the Eastern District of Virginia has sent a ‘Dear Colleagues Letter’ reminding healthcare providers of effective communication requirements under the ADA.  All stakeholders including patients, providers, and administrators at health care facilities are invited to an informational meeting on June 6, 2023, at 1pm ET.  If you have an investment in improving communication accommodations in health care, please join us in attending this meeting.  You can register here.
  • Members of HLAA’s CAHC team facilitated a trial placement of Android devices loaded with Google Live Transcribe in select facilities to explore use of ASR in health care settings.
  • The CAHC strategic team continues to participate in the Disability Equity Collaborative Work Groups for Research, Documentation and Standards and the Patient Provider Communication Network Forum.
  • The CAHC column in the spring ’23 issue of Hearing Life Magazine lays out one hospital’s approach to successfully providing systemic, pre-emptive accommodations to both patients with hearing loss and Deaf patients.

Hearing Life Magazine: Health Care Communication Access Column


Program Leadership

  • Advisers
  • Policy: Lise Hamlin
  • Research: Megan Morris, Ph.D., M.P.H., CCC-SLP and Nicholas Reed, Au.D., CCC-A
  • Strategic Team: Elaine McCaffrey, chair, Peggy Ellertsen, Toni Iacolucci and Margaret Wallhagen