Improving Workplace Performance by Understanding How Typically Hearing People Hear and Communicate

Education Events Healthcare/Medical Webinars

Employment

Improving workplace performance HLAA webinar

Simply hearing the informational content of words is one thing, but understanding the impact of hearing loss on the brain and body is far wider than most people appreciate. In this webinar, Dr. Ruffin shares both science-based and personal recommendations working in a challenging, fast-paced work environment.

Presented by

Chad Ruffin

ENT Doctor and Cochlear Implant Surgeon, Dr. Chad Ruffin

Dr. Chad Ruffin is an ENT Doctor, Cochlear Implant Surgeon and advocate for adults and kids. Born with severe hearing loss, he is uniquely equipped with the skills and experience necessary to improve the lives of hard of hearing patients. Dr. Ruffin completed surgical training at Indiana University, one of the most rigorous otolaryngology residency programs. He also completed advanced training in ear surgery and cochlear implant research as a faculty physician at Indiana University. He is passionate about using his journey as a deaf patient, surgeon, auditory neuroscientist, and hearing technology innovator to help others succeed with hearing loss.

In addition to working one-on-one with patients at his clinic in Seattle, Dr. Ruffin and his team perform innovative research and advocacy for the hard of hearing community.

Learn more about Dr. Chad Ruffin at chadruffinmd.com

HLAA Communications

An older man hearing a hearing aid looking at his phone

HLAA National Meeting: Artificial Intelligence in Hearing Loss

Discover key insights on AI in hearing technology and the path forward, led by Jan Blustein, M.D., Ph.D., in this follow-up to the HLAA 2026 Research Symposium.

A female scientist looking through a telescope at tube samples.

WEBINAR—The Information We Carry: Genetics and Hearing Loss

Learn the basics about genetic hearing loss, the importance of genetic testing and the latest research advances from three experts in the field.

Headshots of panelists and moderator speaking at the HLAA 2026 research symposium

HLAA 2026 Research Symposium – The AI Revolution in Hearing Health: Smarter Tech, Greater Access

The HLAA 2026 Research Symposium explores how AI is revolutionizing hearing healthcare, improving speech in noise, screening, diagnosis and treatment access.

HLAA Convention 2026: General Session

Watch HLAA Executive Director Barbara Kelley and top hearing care experts discuss evolving technology, key innovations and informed choices in hearing care.

A man wearing headphones during a presentation

Assistive Listening Experience Feedback Form

Your feedback matters! Use this form to educate venues and event organizers about whether their assistive listening offerings are effective.

5 Tips to Get the Best Assistive Listening Experience

A simple guide for what to do before, during and after an event to make sure you get the best listening experience from an event or venue.

A chart depicting different ways to connect to assistive listening system audio

Coupling Options for Assistive Listening Systems

A simple chart explaining which devices can connect to different assistive listening systems.

A group of people having a private conversation in a supportive environment.

WEBINAR—Breaking the Silence: Hearing Loss, Mental Health and Substance Use

Two behavioral health experts examine how stigma may prevent people with hearing loss from prioritizing their mental health and substance use issues.

A man and woman having a private discussion at a desk in a modern office.

WEBINAR—Hearing Loss at Work Series – Workplace Hearing Loss Diversity, Identity and Disclosure

Learn how hearing loss shapes workplace identity, disclosure and tech use—plus insights from HLAA panelists on building inclusive workplaces.