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Tips to Hear and Be Heard

Hearing loss is a growing public health crisis affecting 50 million Americans. Whether you have hearing loss or are speaking with someone who does, here are some helpful strategies.

When speaking to someone with a hearing loss:

  • Get the listener’s attention before speaking.
  • Face the listener to facilitate speechreading.
  • Avoid speaking from another room.
  • Speak clearly at a moderate pace, without yelling.
  • Don’t chew or cover your mouth while talking.
  • Repeat or rephrase as needed; be patient and respectful.
  • Don’t use dismissive comments, such as “never mind.”

If you have hearing loss:

  • Tell people you have hearing loss.
  • Express your listening needs clearly.
  • Find a quiet, well-lit spot for conversation.
  • Listen actively and look for visual clues.
  • Admit it if you miss something—ask questions and don’t bluff.
  • Use assistive listening devices or other technology.
  • Plan ahead for difficult listening situations.

Common Challenges

Recognize that some situations could pose added difficulties for people with hearing loss, such as:

  • Phone calls
  • Noisy restaurants or parties
  • Dimly lit rooms or strong backlighting
  • A speaker’s accent, dialect or facial hair
  • Seminars, conferences and classrooms
  • Movies, concerts and other performances
  • Conversation in a vehicle (as driver or passenger)
  • Talking while walking single file

Assistive Technology Can Help

Various hearing assistive technology (HAT) can be used with or without hearing aids or cochlear implants (CIs), including:

  • Speech to text apps for smartphones or in-person conversations
  • Closed captioning on televisions and online videos
  • Captioning devices or open captions in movie theaters
  • Live captioning available by advance request for some events
  • Free captioned phones available in many states
  • Remote microphones and personal listening devices
  • Hearing loops, FM, infrared or Wi-Fi audio systems in public venues