Title: Veterans Across America Virtual Chapter Meeting
Date/Time: Monthly Every 3rd Tuesday, 8 – 9 p.m. ET
Description: Meet with veterans from across the county to talk about issues related to veterans and hearing loss. Caretakers and family members of veterans are welcome to attend.
This month’s meeting will explore call captioning as a communication access tool for people who are Deaf or hard of hearing, with a focus on veterans experiencing hearing loss. Led by InnoCaption’s Matt Goncalves, Senior Marketing Director, and Paul Lee, Chief Operating Officer, the session discusses how captioned telephone services can support everyday communication needs, such as contacting healthcare providers, VA offices, employers, and family members. The presentation covers InnoCaption’s secure technology, including live human captioning and automated speech recognition, and shares research-backed results showing significant reductions in listening effort and fatigue, highlighting how accessible communication can restore independence and quality of life.

Matt Goncalves, senior marketing director at InnoCaption

Paul Lee, Chief Operating Officer at InnoCaption
The mission of the HLAA Veterans Across America Virtual Chapter is to provide education, be an advocate for veterans with hearing loss, and to provide a support system to help them to return and adjust to civilian life.