Join Our Team

Type: Full-time, Exempt
Reports to: Executive Director
Full-time: Yes
Hybrid: Yes, with office located in Tysons Corner, Virginia
Salary range: $70,000-90,000

The Public Policy and Grassroots Advocacy Manager will guide HLAA’s public policy and advocacy program and strengthen HLAA’s impact on federal, state and local policy affecting people with hearing loss. Leverage HLAA’s reputation as the leading consumer voice to ensure the needs of people with hearing loss are reflected in legislation, regulations and technology development.

Job Summary

Advocacy is central to HLAA’s mission. Public policy determines whether people with hearing loss have access to effective communication and affordable hearing healthcare. HLAA educates lawmakers, regulatory bodies and industry partners about the needs of people with hearing loss and works with technology companies to ensure accessibility is built into product design. The Public Policy and Grassroots Advocacy Manager represents HLAA to key decision makers while expanding HLAA’s grassroots network and strengthening communication access programs.

Essential Duties and Responsibilities

• Build and maintain a strong network of volunteers with deep personal connections to HLAA’s mission.
• Represent HLAA to lawmakers, regulatory bodies, coalition partners, corporate partners and HLAA members.
• Establish and maintain strategic partnerships to advance policy, legislative and regulatory improvements.
• Collaborate with the Executive Director on strategic planning for HLAA’s public policy agenda, including legislation such as Medicare hearing aid coverage and the Communications, Video and Technology Accessibility Act.
• Monitor federal proceedings and prepare or contribute to written comments on agency proposals, coordinating with coalition partners as needed.
• Support state-level advocacy networks (HLAA Chapters, State Organizations, individual members) through training and HLAA-owned technology.
• Educate members of Congress and staff through virtual and in-person meetings, written communications and phone calls.
• Serve on selected federal advisory committees (FACA), industry advisory boards and consumer coalitions.
• Partner with HLAA’s communications team to develop clear, empowering advocacy content.
• Respond to inquiries from public officials and media regarding HLAA’s advocacy efforts.
• Translate complex policy and technology issues into plain-language communications, including topics such as ADA communication access and hearing aid compatibility requirements.

Education and Experience

• Bachelor’s degree in Public Policy, Political Science, Public Administration, Public Health Education, Government Relations, International Relations, Communications, or related field.
• 5-7 years of experience in advocacy or public policy at the federal and/or state level.
• Experience in consumer advocacy, disability rights, public health, or communication access preferred.
• Experience with grassroots education or advocacy campaigns.
• Strong communication skills and ability to explain complex legislative and technological concepts in plain language.

Qualifications

• Knowledge of hearing loss and the impact of communication access barriers.
• Understanding of hearing aids, cochlear implants, assistive listening devices, captioning, speech-to-text apps and related technologies.
• Strong written communication skills for consumer audiences, government officials and federal agencies.
• Familiarity with social media and modern communication strategies.
• Ability to use CRM systems and apply data to inform advocacy actions.
• Ability to serve as a subject matter expert for staff, grassroots advocates and external stakeholders.
• Understanding of federal disability law, including the Americans with Disabilities Act and accessibility provisions of the Communications Act.
• Experience communicating with Congressional policymakers and staff.
• Ability to use data to shape policy messages and initiatives.
• Experience in coalition-building and teamwork.
• Ability to communicate complex information clearly in writing and presentations.
• Strong organizational and interpersonal skills.
• Integrity, credibility and professionalism.
• Proactive, strategic thinker able to develop policy plans with the Executive Director.
• Experience in nonprofit environments.
• Ability to produce high-quality materials under tight deadlines and manage multiple projects.
• Comfortable as a self-starter and team collaborator.
• Ability to facilitate group meetings, presentations and webinars.

Technical Skills

• Microsoft 365
• Digital advocacy and Constituent Relationship Management tools
• Research skills
• Working knowledge of social media
• Experience with hearing assistive technology

Work Environment

Office environment with required travel to HLAA’s annual convention, local meetings and other events as needed.

Benefits

Comprehensive package including employer-paid health, dental and vision insurance; disability insurance; TIAA 403(b) retirement plan; paid holidays; personal days; vacation; sick leave; and flexible work schedule.

Equal Opportunity Statement

HLAA is an Equal Opportunity Employer committed to recruiting and maintaining a diverse staff. Individuals from all backgrounds are encouraged to apply. HLAA does not discriminate based on race, color, ethnicity, religion, gender, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parenthood, or any other category protected by law.

How to Apply

Submit a resume and cover letter with salary range requirements to jobs@hearingloss.org with “Policy and Grassroots Advocacy Manager” in the subject line. Only applications sent to the jobs mailbox with all required materials will be reviewed. Viable candidates will be contacted for interviews.

Type: Full-time, Exempt
Reports to: Executive Director
Full-time: Yes
Hybrid: Yes, with office located in Tysons Corner, Virginia
Salary range: $70,000-90,000

The Hearing Loss Association of America (HLAA) is the nation’s leading nonprofit organization representing people with hearing loss. HLAA opens the world of communication to people with hearing loss through information, education, support, and advocacy. With more than 50 million Americans living with hearing loss and these numbers growing rapidly, we work nationally and in local communities to promote hearing health and provide vital assistance and resources to help people with hearing loss and their families to live better lives.

The Communications Access Technology Manager position will support and strengthen HLAA’s national credibility in communication access technology by:

• Elevating lived experience within technical ecosystems
• Bridging standards, policy, and consumer realities
• Supporting informed technology adoption
• Maintaining vendor-neutral trust across industry, professional, and consumer communities

The Communications Access Technology Manager has strategic leadership responsibility for HLAA’s technology portfolio and collaborates closely with the executive director and other department directors. The role advances HLAA’s influence through expertise, relationship-building, and cross-functional alignment.

The manager sets strategic direction and content priorities. Program staff support routine content production and logistics. Cross-department initiatives are collaborative, with shared execution.

Job Summary

The Communications Access Technology Manager provides strategic leadership for HLAA’s work at the intersection of communication access technology, standards development, public policy, industry engagement, and consumer education.

The manager advances the integration of real-world user experience into technology standards, industry practices, and policy discussions, while guiding the development of practical, accessible, and vendor-neutral technology information and education for people with hearing loss.

The manager represents HLAA nationally in professional, industry, federal, and standards settings and serves as the organization’s senior subject matter expert on communication access technologies.

Essential Duties and Responsibilities

1. Organizational Strategy, Coordination, and Representation
   • Lead the development of HLAA’s technology strategy and guide its implementation in alignment with organizational priorities.
   • Develop and recommend annual priorities and multi-year objectives for technology and technology education initiatives.
   • Facilitate the coordination of technology-related efforts across departments, including Public Policy, Development, Communications, and Chapter Engagement
   • Advise the executive director and other department directors on emerging technology developments and their strategic implications.
   • Represent HLAA externally in national forums, professional meetings, and industry convenings related to communication access technologies.

2. Technology Standards, Policy & Advocacy
   • Participate in and contribute to relevant technical standards bodies affecting communication access technologies.
   • Advocate for and elevate real-world user experience and accessibility considerations within standards development and policy discussions.
   • Provide subject matter expertise to support regulatory comments, legislative proposals, policy analysis, and strategic advocacy efforts.
   • Maintain working knowledge of the Americans with Disabilities Act (ADA), the accessibility provisions of the Communications Act, Section 508 of the Rehabilitation Act, and other legal and regulatory frameworks affecting communication access.
   • Monitor emerging technology trends and assess their implications for people with hearing loss.

3. Industry, Professional, and Partner Engagement
   • Serve as HLAA’s primary liaison to industry, hearing health care professionals, and other technology-related partners.
   • Promote vendor-neutral, standards-driven approaches to accessibility and user-centered design.
   • Build collaborative relationships that advance unbiased information and best practices in technology adoption to support and strengthen real-world use of communication access technologies.
   • Provide strategic leadership for the Industry-Consumer Alliance for Accessible Technology (ICAAT) program, including identifying opportunities to strengthen its impact, reach, and sustainability.

4. Consumer Technology Education and Training
   • Establish and oversee HLAA’s framework for technology education and consumer guidance.
   • Guide the development and curation of practical, consumer-facing materials (e.g., fact sheets, checklists, guides) across key communication access and technology topic areas.
   • Contribute expert content for HLAA’s website, publications, and digital communications in collaboration with the Communications team.
   • Lead or moderate technology-focused webinars, convention sessions, and other educational programming.
   • Build an approach to hands-on learning about technology for Chapters that leverages train-the-trainer and peer mentoring models, in cooperation with the Chapter Engagement Manager and in consultation with the Network of Consumer Hearing Assistive Technology Trainer(N-CHATT) program alumni.

5. Internal Organizational Responsibilities
   • Serve as an internal resource to HLAA staff on communication access technologies and related technical issues.
   • Support grant development and reporting by contributing technical expertise and program design input.
   • Advise leadership on budget considerations and resource implications related to technology and training initiatives.
   • Define success indicators for technology initiatives and contribute to assessing program impact and outcomes.
   • Supervise assigned staff, including the ICAAT Coordinator or other direct report staff.
   • Provide regular updates and presentations as requested.
   • Participate in the annual HLAA Convention and related organizational events.

Education and Experience:

• Bachelor’s degree in audiology, public health, public policy, communications, education, or a related field, or an equivalent combination of education and experience.
• Minimum 5-7 years of progressively responsible experience in hearing technology, communication access, accessibility, hearing health care, advocacy, public policy, consumer education, or related fields.

Qualifications

• Knowledge of hearing loss and the impact of communication access barriers.
• Understanding of hearing aids, cochlear implants, assistive listening devices, captioning, speech-to-text apps, and related technologies.
• Familiarity with social media and modern communication strategies.
• Ability to serve as a subject matter expert for staff, grassroots advocates, and external stakeholders.
• Understanding of federal disability law, including the ADA and accessibility provisions of the Communications Act.
• Experience engaging with industry, professional organizations, government agencies, standards bodies, or advocacy organizations.
• Strong communication skills, organizational and interpersonal skills.
• Experience in nonprofit environments.
• Ability to produce high-quality materials under tight deadlines and manage multiple projects.
• Comfortable as a self-starter and team collaborator.

Technical Skills

• Microsoft 365
• Digital media and Constitute Relationship Management tools
• Research skills
• Working knowledge of social media
• Experience with hearing assistive technology

Work Environment

Working conditions are normal for an office environment. Travel to the HLAA annual convention is required. Travel to other meetings may be required.

Benefits

Comprehensive package includes employer-paid health, dental and vision insurance, disability insurance, TIAA 403(b) retirement plan, paid holidays, personal day, vacation, sick and flexible work schedule.

Equal Opportunity Statement

HLAA is an Equal Opportunity Employer. HLAA is committed to recruiting and maintaining a diverse staff; individuals from all backgrounds are encouraged to apply. HLAA does not discriminate based on race, color, ethnicity, religion, gender, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parenthood, or any other basis prohibited by applicable law

How to Apply

Submit a resume and cover letter with salary range requirements to jobs@hearingloss.org with “Communications Access Technology Manager” in the subject line. Only applications sent to the jobs mailbox with all required materials will be reviewed. Viable candidates will be contacted for interviews.

Type: Full-time, Exempt
Reports to: Director of Development
Full-time: Yes
Hybrid: Yes, with office located in Tysons Corner, Virginia
Salary range: $48,000-$58,000

Job Summary

The Hearing Loss Association of America (HLAA) is the nation’s leading nonprofit organization representing people with hearing loss. HLAA opens the world of communication to people with hearing loss through information, education, support and advocacy. With more than 50 million Americans living with hearing loss and these numbers growing rapidly, we work nationally and in local communities to promote hearing health and provide vital assistance and resources to help people with hearing loss and their families to live better lives.

The Development Coordinator supports the operations and implementation of the Walk4Hearing program under the direction of the Development and Engagement Manager. The primary responsibility of this role is to support the successful execution of HLAA’s Walk4Hearing events in designated geographic areas, working closely with volunteers, teams, partners and community stakeholders to achieve participation and fundraising goals and create meaningful, impactful events. Walk4Hearing is our community of support in action—connecting and empowering people with hearing loss to thrive.

Essential Duties and Responsibilities

The Development Coordinator will:

• Assist the Development and Engagement Manager, as directed, to ensure the success of Walk4Hearing events.
• Organize designated Walk4Hearing events in cooperation with local HLAA Chapters and Walk committees, including developing planning timelines and budgets, coordinating program agendas and logistics, and conducting event feedback and evaluation.
• Manage event logistics, including venue selection, permits, equipment rentals, speakers and entertainment, vendor coordination, registration, sponsor tables, snacks, and event setup.
• Travel to designated Walk sites and oversee event setup, logistics, vendors, volunteers, registration, sponsor areas, and other onsite needs.
• Recruit, cultivate, train, manage, and support volunteer leaders, committees, and volunteers to achieve fundraising, participation, and retention goals.
• Foster strong relationships with volunteers by providing ongoing communication, fundraising guidance, support, recognition, training, and leadership opportunities.
• Oversee volunteer committees, ensuring volunteers are effectively assigned roles and receive appropriate communication, training, and support.
• Develop and implement volunteer retention strategies to encourage continued involvement and support.
• Manage the Donor Drive database, including preparing for launch and updates, maintaining accurate data records, tracking participation, providing reports, assisting walkers, teams, donors, and other constituents with the fundraising platform and tools, and reconciling final fundraising results for each Walk.
• Write and communicate inspiring coaching emails and other communications to team captains, teams, walkers, donors, and volunteers.
• Work with staff to achieve fundraising, participation, and retention goals through engagement and fundraising efforts involving partners and teams, while providing volunteers with fundraising guidance and support.
• Secure local alliances and sponsors for individual Walks to meet annual goals.
• Ensure event expenses align with the approved strategic budget.
• Contribute to marketing and promotional strategies that increase awareness of HLAA and Walk4Hearing and generate public interest and media attention for events.
• Assist in developing recognition activities to honor top fundraisers, donors, volunteers, and other contributors.
• Collect stories of impact from walkers and share them with the community to support engagement and awareness.
• Ensure HLAA’s mission and brand are consistently integrated into fundraising activities, communications, and volunteer engagement.
• Develop and maintain current knowledge of hearing health, hearing loss issues, and HLAA initiatives.
• Steward Partner and Alliance relationships.
• Perform other duties as assigned.

Education and Experience

• Bachelor’s degree or equivalent education and experience.
• 2-3 years of related experience in nonprofit fundraising or community building, including events, sponsorship recruitment or volunteer engagement.

Qualifications

• Experience with fundraising platforms such as DonorDrive is a plus
• Strong relationship-building skills, a positive outlook, and commitment to working as a team.
• Ability to establish collaborative relationships and flexibility to work with a variety of people, mostly volunteers, with different styles and personalities.
• Excellent writing and verbal communication skills.
• Self-starter and ability to work independently while handling multiple priorities.
• Strong analytical and problem-solving skills with a high level of attention to detail.
• Proficient in Microsoft 365 products such as Word, Excel, PowerPoint, SharePoint, OneNote, Outlook, Teams, etc.
• Comfortable embracing new technologies and using digital tools, such as Zoom, Asana, etc.

Technical Skills

• Microsoft 365
• Digital media and Constitute Relationship Management tools
• Research skills
• Working knowledge of social media
• Experience with hearing assistive technology

Work Environment

Working conditions are normal for an office environment. Work requires travel and weekend and/or evening work. Ability to lift a 20-pound box, be on your feet for 6-8 hours and have the endurance to execute an event in a short amount of time. Travel to HLAA annual convention and walk sites are required.

Benefits

Comprehensive package includes employer-paid health, dental and vision insurance, disability insurance, TIAA 403(b) retirement plan, paid holidays, personal day, vacation, sick and flexible work schedule.

Equal Opportunity Statement

HLAA is an Equal Opportunity Employer. HLAA is committed to recruiting and maintaining a diverse staff; individuals from all backgrounds are encouraged to apply. HLAA does not discriminate based on race, color, ethnicity, religion, gender, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parenthood, or any other basis prohibited by applicable law

How to Apply

Submit a resume and cover letter with salary range requirements to jobs@hearingloss.org with “Development Coordinator” in the subject line. Only applications sent to the jobs mailbox with all required materials will be reviewed. Viable candidates will be contacted for interviews.