Veterans Across America Virtual Chapter Meeting
“Want to go see a movie today?” The answer isn’t always easy if you have a hearing loss.
Going to the movies should be enjoyable for everyone. Yet for many people, a trip to the theater often comes with uncertainty. Will captioning devices be available? Will they be charged and functioning properly? Too often, the answer is no.
It was wonderful to be able to fully enjoy the movie along with the rest of the audience by understanding every line of dialogue and plot nuance.
Pat Kovac – HLAA Greater Richmond Chapter
That’s why accessibility advocates across Virginia, including HLAA members, pushed for a better solution: open-captioned movie screening requirements via the passage of HB 602. Their efforts paid off. The bill passed and, since July 1, 2026, Virginia requires movie theaters with five or more locations in the state to offer open-captioned showings for widely-shown films, helping more people share the moviegoing experience with family and friends.
“My husband Ken has hearing loss,” says Claire Fornsel, co-vice president of the HLAA Virginia Beach Chapter. “In the past, he would go along to movies he couldn’t hear, just because he loves me. Now, with the passage of the Virginia movie theater open captioning legislation, we can enjoy the entertainment together.”
Open captions display dialogue and important sound cues directly on the movie screen, allowing everyone in the audience to see them. Unlike closed-captioning devices for individuals, they don’t require special equipment that can be lost, broken or just plain awkward.
HB 602 also improves public awareness of when open-captioned showings will happen. Theaters must now clearly label these viewings with an “OC” designation and provide information about how patrons can request open captioning later in a film’s run.
All of these changes combine to empower people with hearing loss—or anyone else who enjoys open captioning—to make plans with the same confidence as anyone else. It replaces uncertainty with inclusion, dignity and equal access.
This legislation was championed by Delegate Phil Hernandez of the 94th District, who was approached in August 2025 by an accessibility advocate inspired by successful open caption policies in other states. Hernandez, whose sister is deaf, embraced the effort as part of his broader commitment to making Virginia more accessible for everyone.
He sought support and guidance from Neil Snyder, HLAA’s director of public policy, and accessibility-focused organizations such as Access Virginia and the Virginia Department for the Deaf and Hard of Hearing (VDDHH). The bill was introduced in January 2026, quickly passed both legislative chambers and was signed into law on April 6, 2026, by Governor Abigail Spanberger.
The measure benefited from grassroots advocacy by members of the HLAA Virginia Beach, Virginia Peninsula and Greater Richmond Chapters. Kenneth Reichert, president of the HLAA Virginia Beach Chapter and a 30-year U.S. Navy veteran with service-connected hearing loss, spoke publicly about the need for accessible movie experiences at a town hall event held by Del. Hernandez. Other HLAA members throughout Virginia, including chapter leaders Angela Hill, Kathy Richter, Keith McAllister, Claire Fornsel, Richard Wiltse, Bobby Graves and Larry Herbert, reached out to state lawmakers urging support.
Their success demonstrates how local advocates can drive meaningful change when they collaborate with legislators and community organizations.

Left to right: Claire Fornsel, co-vice president, HLAA Virginia Beach Chapter; Tiago Campos, Access Virginia board member; Delegate Phil Hernandez; Jane Popkin, president of Virginia Hearing Loss Support Network; Lois Boyle, executive director of Access Virginia; and Ken Reichert, president, HLAA Virginia Beach Chapter, at a town hall event in Norfolk, VA.
The positive effects of this new law will reach far beyond people with hearing loss. As Claire’s experience shows, people who may not need open captions themselves can now share the experience with friends and loved ones who do.
“Imagine grandparents taking their grandchildren to see the latest Disney or Pixar film,” says her husband Ken Reichert. “In the past, hearing loss might have made the outing frustrating or even impossible. With open-captioned screenings, the whole family can enjoy the film together without the need for specialized equipment.”
In addition, viewing movies and videos with captions can reinforce literacy skills in school-age children whether or not they have hearing loss, by connecting spoken words with text in real time. (And English-language learners often use captions to strengthen language comprehension.) Advocates also note that many younger viewers already prefer watching content with captions turned on, regardless of hearing ability.
With this success, Virginia joins a growing movement that includes Hawaii, Maryland, Washington, D.C., New York City and Washington State, all of which have adopted open-captioning regulations. Each victory smooths the path for other jurisdictions to follow.
And for advocates across the country, these wins serve as a powerful reminder that meaningful change often begins when community members speak up and work together.
HLAA is currently tracking two bills about open captions in the Michigan and New York state legislatures. We encourage residents of these states to contact their representatives through our easy-to-use Action Alerts.

By Neil Snyder, director of public policy for the Hearing Loss Association of America (HLAA). Neil’s background spans more than 20 years of federal advocacy for hearing health and a decade on Capitol Hill. He can be reached at advocacy@hearingloss.org.
Enjoyed this post? Never miss out on future posts by following us.
HLAA regularly hosts webinars on a variety of hearing wellness topics. View the upcoming schedule or watch a previous video.
If you or someone you know has a hearing loss, visit hearingloss.org for resources.
Find a local chapter or Walk4Hearing near you.
For questions, contact HLAA at inquiries@hearingloss.org.
Discover how Title III of the ADA ensures equal access and effective communication through assistive listening systems in places of public accommodation.
Accessible Communication Advocacy Hear This! Blog
A prominent battery manufacturer makes an important, senior-friendly accessibility update to its hearing aid battery packaging.
Advocacy Hear This! Blog
After delaying eight years to treat her hearing loss with a cochlear implant, Teri wishes she had done it sooner; read HLAA's third inspiring CI Day story.
Chapters Hear This! Blog Success Stories
Qais Khan is a passionate advocate for young adult cochlear implant recipients—read the second of HLAA's three inspiring stories for CI Day.
Advocacy Hear This! Blog Success Stories
Read about Doni, a young cochlear implant recipient, and his family in the first of three inspiring stories for International Cochlear Implant Day.
Hear This! Blog Success Stories
Flying for the holidays with hearing loss? Check out our 8 essential travel tips, advocate for your rights and learn a new way to file complaints.
Advocacy Hear This! Blog
Read the inspiring stories—and advice—of three military veterans with service-connected hearing loss who are HLAA Chapter leaders.
Chapters Hear This! Blog Success Stories
Four members of the HLAA Task Force for Accessible, Inclusive Employment share career insights and workplace strategies for people with hearing loss.
Employment Hear This! Blog Technology
A groundbreaking exhibit on hearing loss at Boston's renowned Museum of Science was developed with involvement from a local HLAA Chapter.
Chapters Hear This! Blog Success Stories
Mobile phone makers have a new FCC deadline to implement Hearing Aid Compatibility (HAC) volume control standards to help people with hearing loss.
Advocacy Hear This! Blog Technology
Helpful back-to-school tips for parents of children with hearing loss from a pediatric audiologist and mom.
Advocacy Education Hear This! Blog
35 years after Americans with Disabilities Act (ADA) passed, the Hearing Loss Association of America (HLAA) is still fighting for access.
Accessible Communication Advocacy Hear This! Blog