Convention is held in Phoenix, AZ. The “Walter Ridder Award” is presented to keynote speaker Judith Heumann, assistant secretary, Office of Special Education and Rehabilitation Services. A new award bearing his name is presented to Dr. James Snow, NIDCD director for efforts to advance research. Dorothy Allen of NC receives the Rocky Stone Humanitarian award.

A 400th participant is enrolled in the SHHH Hospital Program for communication access.

Two books on hearing loss are written by SHHH members and published by major publishers (and sold by SHHH): Hear by Anne Pope and Keys to Living with Hearing Loss by Marcia Dugan.

SHHH joins the National Technical Institute for the Deaf (NTID) to address communication needs of hard of hearing college students by developing materials for educators.

SHHH provides input to the U.S. Department of Education on the proposed rules affecting children with hearing loss for the Individuals with Disabilities Education Act (IDEA).

SHHH begins a Heroes with Hearing Loss pilot mentoring program for adolescents ages 10 to 14 who will meet with young hard of hearing adult mentors (role models) ages 20 to 30.

SHHH opens a National Center of Assistive Technology, which operates on a grant from the Johns Hopkins Center for Hearing and Balance.

SHHH works with Microsoft Corporation to improve the quality and usability of accessible (captioned) software.